Midland Loan Services
Frequently Asked Questions (FAQs)
CRE Servicing InsightSM Portal
Discover the advantages of our online portal for 24/7 self-service and interactive functionalities.
Borrowers are able to:
- View and print billing statements, IRS statements and loan histories
- Communicate with your dedicated loan analyst through Service Requests
- Manage user loan access and authorities through Borrower Administrator functionality
- Upload and track receipt of required financial statement documents
- Submit reserve draw requests, including uploading invoices and all other required documentation
- Manage your recurring ACH payments with setup, change and stop capabilities
- Complete an online bill payment through a connection to our Payer Express option
First time user?
Contact (Email) CREServicingInsight@midlandls.com or call (Phone) 1-800-327-8083 for registration information.