Zelle® for Your Business

Zelle for your business

A Fast and Easy Way to Receive Payments from Customers, Directly to Your Eligible PNC Business Checking Account—
Free in the PNC Mobile App.[1]

Overview

Zelle® is a fast and easy way for eligible businesses to send, receive, and request payments directly between bank accounts in the U.S.

If your customers are enrolled with Zelle® through a financial institution[2], they can send payments directly to your eligible PNC business checking account with just your email address, U.S. mobile phone number, or Zelle® QR Code. With Zelle®, money typically arrives within minutes between enrolled users.

 

Review the videos on pnc.com/ZelleVideos to learn more about how to use Zelle® safely.

Phone displaying a screen that reads "Send Money with Zelle" and displays menu options.

Zelle® Fast Facts

What is Zelle®, and how does it work?

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What are the benefits of using Zelle® for business owners?

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How to avoid scammers when using Zelle®

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How can I help protect my money while using Zelle®?

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Zelle® Features

Zelle® Ready Contacts

With Zelle® Ready Contacts, it's easy to see which of your vendors and customers are enrolled with Zelle®.

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Zelle® QR Codes

With Zelle® QR codes, it's even easier to receive payments from your customers with Zelle® in the PNC Mobile app.

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Zelle® Widgets

What's a Zelle® widget, and why would I want one for my business?

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Eligibility

Who is Eligible?

You may be eligible to use Zelle® for your business if you own a business that provides services to people or other eligible businesses you know and trust[2], such as:

  • Landlords collecting rent.
  • Health and beauty services: hairstylists, manicurists, massage therapists, estheticians, personal trainers.
  • Home care services: landscapers/lawn care providers, tree trimmers, gardeners, snow removal services, pool services, cleaning services.
  • Adult and child care providers.
  • Therapists: speech, physical, psychologist.
  • Lesson providers/coaches: music, tutoring, dance, sports.
  • Professional services: photographers, accountants, consultants, financial planners, event planners.
  • Pet services: dog walkers, pet sitters.

PNC does not recommend the use of Zelle® for the buying or selling of goods.  Neither PNC nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected.

Benefits

Benefits to the Business Owner

Faster Access to Funds

  • No more delays. Enrolled business customers typically receive payments within minutes, not days. 
  • No need to worry about returned check deposits or misplaced check or cash payments.

Seamless Experience 

  • Simply request and receive payments on any day and at any time. 
  • Zelle® is built into the existing PNC Mobile App, so there’s no need to download another app. 
  • All transactions are recorded in your bank account activity, which makes reconciliation easy. 

Limit Account Detail Sharing 

  • Reduce exposure of sensitive information by not sharing or requiring bank account numbers.

Request, Receive and Send to Almost Anyone 

  • As a business, you can manage your accounts payable and accounts receivable with any consumer or business enrolled with Zelle® through their financial institution.

Zelle® is More Convenient Than Cash and Checks

  • Enhance cash flow. No need to wait for checks to clear because payments are sent directly to your PNC Business Checking account, typically within minutes[2]. 
  • Money is sent directly to your PNC Business Checking account, so there’s a record of all payments received, and no need to store or transport cash and checks.
  • Customers can pay you with Zelle® right from their banking app, so you can receive payments at any time (no extra hardware required) and skip the trip to the bank.
  • Receive money by sharing just your email address, U.S. mobile number, or Zelle® QR Code with your customers.
  • There are no fees to use Zelle® in the PNC Mobile App.

How It Works

Move Money in the Moment With Zelle®

Enroll Your Eligible Business Checking Account with Zelle®

  • Log into your PNC Mobile App and select Send Money with Zelle®. If you do not have the PNC Mobile App, you can download the mobile app for your Apple or Android mobile device.
  • Then, follow the instructions to enroll with your U.S. mobile number or email address. If you already use Zelle® with your personal checking account, you will need to enroll a different U.S. mobile number or email address for your business than you use personally.
  • If you are not already enrolled in PNC's Business Bill Pay, you will need to enroll before being able to complete your Zelle® enrollment.

Request & Receive Payments

  • Provide your U.S. mobile number, email address, or Zelle® QR Code to your customer and let them know you accept payment with Zelle® — if the customer enrolls with Zelle® through their financial institution.
  • Or, you can send your customer a payment request[3] by selecting Send Money with Zelle®, then Request. Enter your customer’s U.S. mobile number or email address and the amount of money they owe you, review, then tap on Request. If your customer is not yet enrolled with Zelle®, you can only send a request using their email address.
  • When your customer sends a payment or responds to your payment request with a payment, the money will be sent directly to your PNC business checking account, typically in minutes between enrolled users.

Send Money

  • Select an eligible business or consumer by entering their U.S. mobile number, email address, or Zelle® QR Code.
  • Enter the amount you would like to send and include an optional memo.
  • Review to ensure you have entered the correct email address or U.S. mobile number for the recipient, then tap on Send.

Tip: Use Zelle® for refunds, supplier payments, and any payment that you need to make to a consumer or a business you know and trust!

Download the PNC Mobile App

Open a new account, deposit a check, check balances, make bill payments and more – all from our mobile app on your smartphone or tablet.[1] Available in English and Spanish.

(External)  Download on the App Store (External) Get it on Google Play

Frequently Asked Questions

Explore More Zelle® Resources

Your Guide to Using Zelle®

Review PNC.com/ZelleGuide for step-by-step instructions on how to use Zelle®.

Pay it Safe with Zelle®

Discover the tactics scammers use and learn how to use Zelle® safely on PNC.com/ZelleVideos.

Zelle® Frequently Asked Questions

Do you have questions about Zelle®? Visit our Zelle FAQs.

Zelle® Benefits & Features

Visit PNC.com/Zelle to learn more about the benefits and features of using Zelle®.