Accounts Transferring February 1, 2025 Key Dates

Below you will find the key dates we anticipate services to be available on your converted Mortgage account.

Payments

Payment Methods You can begin using this payment method on the date below:
Making payments by mail February 1, 2025
Making payments in Online Banking February 7, 2025
Making payments at a branch February 7, 2025
Making payments by Phone February 7, 2025

Automatic Payment Drafts

Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.

If your normally scheduled draft is for the following dates: You can anticipate your first automated payment draft with PNC to occur:
The 1st through the 9th of the month February 10, 2025
The 10th of the month and beyond On its scheduled date

*All future payments will occur in accordance with your normal draft schedule.

Self-Service Access

Self-Service Method You can anticipate to have access to these self-service methods on the date below:
Automated Phone System (IVR) February 6, 2025
Online Banking (using your phone number to receive a one time passcode) February 7, 2025
Online Banking User IDs and PIN
  • User ID will be mailed on February 7, 2025

  • PIN will be mailed on February 10, 2025

Check the Status of Your Mortgage Transfer

PNC Home Loan Transfer Portal is a digital tool that keeps you up to date on the status of your mortgage transfer, provides key dates and personalized loan details, and keeps you informed on next steps.

View Loan Details

Confirm Automated Payment Details

View Loan Details

Don't Have Online Banking?

At the Sign In screen, provide the following information:

  • Last Name
  • Last four digits of your Social Security Number
  • Date of Birth

PNC Online Banking Customers

Simply use your PNC Online Banking credentials to authenticate your sign-on.