Welcome to PNC Bank

Online Banking

Make a payment to your account using PNC Online Banking. You can schedule one time or recurring payments.

• Log in to Online Banking
  • Access your mortgage account
  • Click Make a Payment
  • Select the appropriate payment option
  • Select a “From” account. If you’re making a payment from a non-PNC account, you’ll need the bank routing number and account number to add the external account.
  • Enter your payment details

Enroll in Automated Payment Program

• To sign up for our free Automated Payment Program and have your loan payments automatically deducted from your checking or savings account, including accounts at other banks, download the Automated Payment Authorization Form.
• Complete, sign, and return this form by mail, fax, or to a PNC branch using the instructions provided on the form

Pay by phone

• Call PNC Mortgage at 1-800-822-5626 to make a payment

All other payment options

• PNC offers many ways to make a payment, please review our payment options site for a list of ways you can make a payment.
  • Note: Some payment options such as phone pay may not be available for 2-3 business days following the transfer date. Payments received during this time may not immediately appear in the loan history but will be applied with an effective date of the actual date received and will not be considered late.

Mortgagee Clause

PNC Bank, National Association ISAOA ATIMA PO Box 7433 Springfield, OH 45501

Homeowner’s and Flood Insurance

For information related to your insurance, visit mycoverageinfo.com, PIN: PNC43.

Insurance Customer Care

Questions about your insurance, call our PNC Bank Insurance Processing Center at 1-888-229-5429, Monday - Thursday, 8:00 AM - 9:00 PM, Friday 8:00 AM - 5:00 PM and Saturday 9:00 AM - 2:00 PM (Eastern Time).

FEMA

(External) www.fema.gov

(External) Letter of Map Amendment / Letter of Map Revision - Based on Fill Tutorials | FEMA.gov

Loss Claims

File a Claim

You can contact us:

• Online at (External) InsuranceClaimCheck - Home
• By Phone: 1-800-245-1730.
  • Monday - Thursday, 8:00 AM - 9:00 PM, Friday 8:00 AM - 5:00 PM. (Eastern Time)

Request Inspection

You can order an inspection by accessing your account online.

You can contact us:

• Online at (External) InsuranceClaimCheck - Home
• By Phone: 1-800-245-1730.
  • Monday - Thursday, 8:00 AM - 9:00 PM, Friday 8:00 AM - 5:00 PM. (Eastern Time)

Property Loss Address

PNC Bank N.A.
Attn:  Loss Claims Department
P.O. Box 6501
Springfield, OH 45505-6501

PMI (Private Mortgage Insurance)

Remove my PMI (Private Mortgage Insurance)

• Single family dwelling mortgage loans secured by a primary residence and closed after July 29, 1999 are covered under the Homeowner’s Protection Act of 1998 (HOPA). The Act gives customers the right to request PMI deletion once the Loan to Value (LTV) ratio reaches 80%. Cancellation will automatically occur when the loan reaches an LTV ratio of 78% under its original amortization schedule, provided all loan payments are current.
• If you feel your loan qualifies for PMI deletion, please send a written request to the PNC Bank address listed below, so your request can be reviewed accordingly. PMI deletion requires a good pay history: no payment may be 30 or more days late in the past 12 months, and no payment may be more than 60 or more days late in the past 24 months. You may be responsible for the costs of an appraisal.
  • PNC Bank
    Attention: PMI Department
    PO Box 8736
    Dayton, OH 45401-8736
  • Or call the Customer Care Team at 800-822-5626

Optional Insurance will not transfer to PNC.

If you wish to maintain this optional coverage, contact your insurance provider to inquire about direct billing.