Resume Your Mortgage Application

PNC Customer

You have a mortgage application in process and another existing account with PNC (checking, savings, mortgage, etc.).


PNC Applicant

You have a mortgage application in process, but no other open accounts with PNC.

Contact Us

Can't find what you're looking for? Get in touch with our Home Lending Center.

PNC Customer Care Consultants are Available:

24-hour Automated Account Information is available 24/7, 365 days a year.

Monday - Friday
7:00 a.m. - 9:00 p.m. ET

Saturday - Sunday
8:00 a.m. - 5:00 p.m. ET

Notices of Error or Information Requests: To assert an error or to request information regarding your account, you must submit the notice of error or request for information in writing to: PNC Bank, PO Box 8807, Dayton, OH 45401-8807.


New York Borrowers Only: You may file complaints and obtain further information about PNC by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department's website at WWW.DFS.NY.GOV.