Federal Services

Focused on innovation to help you improve efficiency and prepare
for the future in an increasingly complex environment.

What does Innovation Mean in Your World?

Innovation means never settling. Providing agencies with creative solutions to modernize through access to emerging technologies is the hallmark of PNC Federal Services. From the conception of ideas through the delivery of solutions, PNC’s experienced team embraces the application of knowledge, skills, tools, and techniques to meet a project’s requirements. Our Implementation Specialists facilitate seamless, efficient and transparent development while our production experience results in quality performance generating substantial cost efficiencies.

Innovative Technology

Do you need architects, engineers and data scientists to quickly “spin up” sandbox infrastructure and run proof of concepts? PNC can help deliver:

  • Prototypes and proof of concept
  • Vendor test and learn
  • Technology and market research
  • Enterprise-aligned development
  • Agency systems interface with direct transmission
  • Large-scale agency migrations with aggressive management of timelines and budgets
  • Successful data transmission and conversion
  • Program management strategies that have been adopted by agencies themselves
  • Transparency verified by meeting internal and external audit requirements

Experience Design

Would qualitative design help you determine how a concept or solution may work? PNC’s iLab approach includes:

  • Design accelerator
  • User-co-creation sessions
  • Human-centered design
  • Experience design workshops

Visionary Strategy

Could alignment with forward-looking organizations keep you a step ahead? PNC offers a portfolio of innovation projects that bring together representatives of:

  • Academia
  • FinTech
  • Business alliances
  • Vendor relationships

Holistic management of innovation.

We harness the power of our teams through an online software platform that comprises:

  • API Fests
  • Challenges
  • Project management
  • Idea management

We are proud to serve

Financial, Healthcare, Military, First Responder, Law Enforcement and Native American Agencies

among others

End-to-End Support

PNC’s Federal Services Team is built upon three decades of delivering solutions. Our goal is to provide financial guidance and thought leadership, in our ever changing economic environment, enabling CFO’s and their Agencies ease in aligning with Presidential Cap Goals.

  • Evolution of traditional payment methodologies to digital payments helping create enhanced efficiency, speed, reduced costs to the agency, and to provide a citizen-centric experience.
  • Authenticate and verify payment solutions to help reduce improper payments and returns, mitigate the risk of fraud, and improve internal processes designed to deal with returns.
  • Claims Payments and Remittances Service to disburse claims payments and remittances to providers, to help improve alignment with CMS mandates, reduce costs, streamline manual processes, and improve the provider experience.
  • Application programming interfaces, or APIs, connect disparate systems and applications — helping boost efficiency and providing faster access that yield expedited outcomes. Learn more »
  • Facilitation of a paperless, digitalized, operating environment where data is streamlined and accessible through Robotic Process Automation and Machine Learning creates a centralized stored database allowing talent to shift from lower value to higher value work.
  • The implementation of an improved citizen centric experience through adoption of agency branded payments portals geared toward getting the payment right the first time, while enabling easy access to data, accountability and transparency.
  • Application programming interfaces, or APIs, connect disparate systems and applications — helping boost efficiency and providing faster access that yield expedited outcomes. Learn more
  • Facilitation of a paperless, digitalized, operating environment where data is streamlined and accessible through Robotic Process Automation and Machine Learning creates a centralized stored database allowing talent to shift from lower value to higher value work.
  • The implementation of an improved citizen centric experience through adoption of agency branded payments portals geared toward getting the payment right the first time, while enabling easy access to data, accountability and transparency.

Impeding The Mission Or Driving It Forward?

What Governments can learn from 2020. Governments can’t afford to fall behind in addressing these unprecedented challenges. However, federal agency CFOs are facing significant headwinds in retooling their systems to deal with the new normal.

Download Impeding the Mission Or Driving It Forward?

Security & Alignment:
A Strong Foundation and Proven Experience

Our security framework incorporates physical, personnel and IT Federal security compliance. Our Account Verification Service helps you reduce the risk of returns and fraudulent account use for electronic payment processing to avoid financial loss. We maintain full alignment with Federal Information Processing Standards (FIPS) and the Federal Information Security Act (FISMA) to ensure the security of proprietary or sensitive data. In addition, we incorporate a robust business resiliency program so that we can continue to provide services during a crisis.

Supporting Healthcare Providers &
Payers for more than 25 Years

PNC Healthcare offers fully integrated solutions and strategic services, including revenue cycle management, to help government providers and payers maximize working capital, streamline processes, mitigate risk and access capital.

Our Leadership Team

Brian Feehely
Senior Vice President

PNC Federal Services
Relationship Manager

Mike Bolin
Senior Vice President

PNC Federal Services
Relationship Manager

Jason B. Smith
Assistant Vice President

PNC Federal Services
Relationship Manager