PNC Easy Lock is not a replacement for reporting your debit or credit card lost or stolen. If you believe your debit or credit card has been lost or stolen, please contact PNC immediately at 1-888-762-2265 and continue to monitor your account activity for unauthorized transactions.
PNC Easy Lock®
Misplaced your card? Use PNC Easy Lock to stop new transactions.
An Easy Way to Help Protect Your Debit or Credit Card
Lock your card when your card is misplaced.[1]
- Lock your personal or business debit or credit card, keeping it from being used for new purchases, cash advances or withdrawals.[2] Whenever or wherever you’ve misplaced your card – knowing you’ll eventually find it – locking it is easy.
- Enjoy control over your card in real-time, making sure no new purchases, cash advances or withdrawals can be made while your card is locked.
- Once your card is found, unlocking it is just as easy.
For details, refer to the FAQs in the PNC Mobile app or PNC Online Banking.
How To Use PNC Easy Lock
Don't panic! Locking and unlocking your PNC Debit or Credit Card is as easy as 1-2-3.
Watch & Learn
Using Online Banking to Lock Your Card
Using the PNC Mobile App to Lock Your Card
An Extra Layer of Protection
When to Use PNC Easy Lock.
- Misplaced your card? PNC Easy Lock puts you in control by allowing you to lock it when you can't locate your personal or business debit or credit card. Locking your card means no new purchases, cash advances or withdrawals can be made until you unlock it. You should continue to monitor your account activity for unauthorized transactions or errors while the card is locked.
- Locking your card is fast and can ensure no new purchases, cash advances or withdrawals will be accepted. However, recurring transactions to merchants may still go through.[2]
- PNC Easy Lock is not a replacement for reporting your card as lost or stolen. If you need to report a lost or stolen debit card, please follow these steps to report via mobile app or online banking. If reporting a lost or stolen credit card, then please follow the instructions here to report via mobile app or online banking. Or, contact us immediately at 1-888-762-2265.
For more information, see our FAQs located in the PNC Mobile app or PNC Online Banking.