To our Valued Customers:
Like other American banks over the past several months, PNC occasionally experienced a high volume of electronic traffic that, from time to time, made it difficult for some of our customers to sign onto online banking. This high volume of traffic was a result of external factors unrelated to PNC's business, and generally speaking PNC maintained access for the vast majority of customers even during these events. We regret any inconvenience to you, and want you to know that PNC's website is protected by sophisticated encryption strategies that shield customer information and accounts.
If you encounter a future delay accessing online and mobile banking, please try logging on again. If the problem persists, you can reach out via Twitter @PNCBank_Help for assistance.
Remember to protect yourself online at all times. Do not share personal or financial information on Twitter, or any other non-secure sites.
Additional tips on cyber security are available in the PNC Media Room.
PNC branches and ATMs are available to meet your banking needs. If you need assistance finding a PNC branch or ATM, please try our PNC Mobile Banking app or PNC Finder app, available via Google Play or the Apple Store.