Operating as one of the largest tax preparation companies and serving nearly 20 million clients a year, client-centricity remains a key area of focus for H&R Block. Through a longtime relationship and effective communication, PNC recognized an opportunity for efficiency in H&R Block’s check-based fee refund processes.
Courtesy of PNC’s ePayments solution, H&R Block customers who are entitled to a refund of their tax preparation fees no longer have to wait to receive these payments via check in the mail. Instead, they can now choose to receive a fee refund electronically through their preferred method of payment. The improved digital solution provides much-needed flexibility, security, and a transformed experience for both H&R Block and its clients.
Ready to Help
PNC’s team of treasury specialists is available to unlock business potential, navigate new technology, and overcome the challenges that come along with digital transformation. No matter the company's industry or size, the PNC Treasury Management platform offers solutions that are flexible in scope and geared towards driving measurable results and improving key performance indicators. For more information, reach out to your PNC Relationship Manager, or contact us.
