Accounts Transferring January 1, 2024 Key Dates

Below you will find the key dates we anticipate services to be available on your converted Mortgage account.

Payments

Payment Methods You can begin using this payment method on the date below:
Making payments by mail January 1, 2024
Making payments in Online Banking January 9, 2024
Making payments at a branch January 9, 2024
Making payments by Phone January 9, 2024

Automatic Payment Drafts

Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.

If your normally scheduled draft is for the following dates: You can anticipate your first automated payment draft with PNC to occur:
The 1st through the 9th of the month January 10, 2024
The 10th of the month and beyond On its scheduled date

*All future payments will occur in accordance with your normal draft schedule.

Self-Service Access

Self-Service Method You can anticipate your first automated payment draft with PNC to occur:
Automated Phone System (IVR) January 8, 2024
Online Banking (using your phone number to recieve a one time passcode) January 9, 2024
Online Banking User IDs and PIN

Upon Receipt of User ID and PIN in the mail

  • User ID will be mailed on January 9, 2024

  • PIN will be mailed on January 10, 2024